What is a WhatsApp chatbot?
A WhatsApp chatbot is a system that either uses artificial intelligence or pre-programmed rules to engage your customers and audience on the WhatsApp platform. Gombe's WhatsApp chatbots use AI and our proprietary NLP (Natural Language Processing) engine to intelligently interact with taxpayer. Can be use by Taxpayer to answer Revenue's questions about IGR and Other Tax services, share content, drive revenue generating, and send notifications regarding Vehicles Document Expiration, payments, invoice generating, etc.
WhatsApp chatbots run over the WhatsApp Business API to intelligently engage with taxpayers, customers, employees, students, and other types of users, without any need for human intervention.